We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website.

Information We Collect

We may collect personal information from you when you:

  • Make a booking or inquiry
  • Contact us via email, phone, or WhatsApp
  • Fill out forms on our website

The information we collect may include:

  • Full name
  • Email address
  • Phone number
  • Nationality
  • Travel details
  • Payment information (if applicable)

How We Use Your Information

We use your information to:

  • Process bookings and reservations
  • Provide travel services and customer support
  • Communicate important updates regarding your trip
  • Improve our services and website
  • Comply with legal obligations

We will only use your data for legitimate business purposes.

Data Protection & Security

We take appropriate measures to protect your personal information from:

  • Unauthorized access
  • Loss or misuse
  • Disclosure or alteration

Your data is stored securely and only accessed by authorized personnel.

Sharing of Information

We do not sell, trade, or rent your personal information.

However, we may share your data with trusted third parties when necessary, such as:

  • Hotels and accommodation providers
  • Transportation companies
  • Tour guides and local partners

This is solely to ensure your travel arrangements run smoothly.

Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us:

  • Understand website traffic
  • Improve site performance
  • Provide a better user experience

You can choose to disable cookies in your browser settings.

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your data

If you would like to make any request regarding your data, please contact us.

Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices of external sites.

Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.

📞 BOOKING INFORMATION

If you would like to book a trekking package or need more information, please contact:

PT. LOMBOK TRAVEL ONLINE (LTO Tours)
📱 Phone / WA : +6281-998-998-777
📧 Email: lomboktravel@gmail.com

We are ready to help you plan your unforgettable Lombok adventure!